All Systems Operational

Gladstone Cloud Operational
90 days ago
99.97 % uptime
Today
Single API Operational
90 days ago
99.97 % uptime
Today
GoBook Operational
90 days ago
99.97 % uptime
Today
GoJoin Operational
90 days ago
99.97 % uptime
Today
Plus2 (AVD) Operational
90 days ago
99.95 % uptime
Today
Signature Applications ? Operational
90 days ago
99.97 % uptime
Today
Gladstone Drive Portal Operational
90 days ago
100.0 % uptime
Today
Automated Functions ? Operational
90 days ago
100.0 % uptime
Today
Signature Hosting Operational
90 days ago
99.96 % uptime
Today
360 Servers Operational
90 days ago
99.92 % uptime
Today
SQL Servers Operational
90 days ago
100.0 % uptime
Today
External Suppliers Operational
90 days ago
100.0 % uptime
Today
MobilePro Application ? Operational
90 days ago
100.0 % uptime
Today
GladstonePay (Cardstream) Operational
90 days ago
100.0 % uptime
Today
Gladstone Reporting ? Operational
90 days ago
100.0 % uptime
Today
Cloudflare London, United Kingdom - (LHR) Operational
Cloudflare Manchester, United Kingdom - (MAN) Operational
SendGrid SMTP Operational
Microsoft Azure - UK South ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Don’t Lose Access to Gladstone Reporting via Power BI. Action Needed by 31 October 2025 Oct 31, 2025 09:00-10:00 UTC

If you are either a Sisense-only customer or already use Single Sign-On to access your URC instance, you don’t need to do anything — your access will continue as normal.

We want to make you aware of an important change affecting how your facility accesses reporting data through tools like Power BI and other data connectors.

From 31 October 2025, our platform provider, Snowflake, is removing support for basic logins that rely only on a username and password. Any data connections using saved passwords will stop working after this date.

To ensure your reporting remains uninterrupted, you will need to switch to a secure login method.

What you need to do

Step 1: Choose your new login method

You can switch to either:
- Microsoft Entra credentials (recommended), the same ones used for Outlook or Teams
- Your Gladstone Leisure Cloud login. For organisations that do not use Microsoft 365

Step 2: Raise a support ticket

Regardless of which login method you choose, Gladstone will need to work a little magic behind the scenes to enable access. That means you'll need to raise a support ticket.

In your ticket, please include:
- Your preferred login method (Microsoft 365 or Gladstone Leisure Cloud)
- Microsoft 365 example: 'bob@mycompanyname.co.uk'
- Gladstone Leisure Cloud example: 'bob@gladstone-leisurecloud.net'
- A list of email addresses for everyone who needs access (these must match the login method chosen above)
- If you're using Microsoft 365, please also include your Microsoft Tenant ID (found in the Microsoft Entra Admin Centre)

Step 3: Make the switch before 31 October 2025

After this date, any connection still using only a password will stop working. Acting early helps avoid service interruptions and unnecessary support delays.

You can continue using your current login while your team transitions.

Spread the word

Please ensure your IT team and anyone using Power BI or similar reporting tools is made aware of this update. Sharing this message internally now helps avoid last-minute issues.
If additional users need access after the initial ticket is raised, please ask them to quote the same ticket number. This helps our support team link the requests together and ensures everything is handled more smoothly.

Thank you for your attention to this change and for helping keep your data connection secure.

Posted on Sep 15, 2025 - 13:33 UTC
Gladstone API Performance ?
Fetching
Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.